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CANCOM's Response to COVID-19

12 May 2020

News

Here's how CANCOM's teamwork and technical expertise are helping our customers and our community.

HELPING CUSTOMERS ON THE FRONTLINE



Guy's & St Thomas' Hospital 

 

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In response to the coronavirus pandemic, we recently helped Guy's and St Thomas' hospital deploy Microsoft Teams in just 94 hours.


This is now being used by their Intensive Care Unit for mission-critical communications, for collaboration and for up-to-the-minute planning.

Their CTO, Gary McAlister's Tweet below illustrates how Teams has played a key part in helping them tackle the coronavirus.  Read the full Case Study here

 

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NHS Clinical Commissioning Group

 

Our Project Services team provided remote working flexibility for nearly 500 GPs. They safely delivered laptops to surgeries and personally onboarded GPs to ensure they could work from home or remotely.

 

The Police

 

We are currently helping a UK police force rapidly deploy Windows Virtual Desktop (WVD) for up to 500 users. This will allow Police staff to log onto Windows 10 desktops securely from remote locations with a user's personalised settings and applications intact. The solution also makes it possible to use BYOD devices without the risk of sensitive data being stored locally.

 

Central Government

 

Our Windows Virtual Desktop FastStart service delivered scalable, remote desktop access for a leading government agency. Due to the highly sensitive nature of their work not all employees can work remotely. However, our service, together with the right security and risk control, means over 70% of employees can now work securely from home.

 

Local Government

 

We are helping District Councils solve the challenge of holding moderated Council meetings remotely, using secure video conferencing.  This solution is helping councils quickly and cheaply make Council meetings as effective as possible within the constraints imposed by social distancing.

 


 


KEEPING THE PRIVATE SECTOR CONNECTED



Forsters LLP Anthony Stables, CIO got in touch to thank our Managed Services, saying, "It's thanks to CANCOM's laaS service that we could easily scale up our Citrix environment to cope with COVID-19."

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A leading private equity and investment firm asked CANCOM to help them rapidly scale remote working. Our Windows Desktop FastStart service provided the secure, remote access needed across 9 countries. This has allowed staff to work from home while still meeting stringent FSI compliance requirements.

 

The Group IT Manager of a leading UK car dealership got in touch to thank the CANCOM C&C team: "We have had to rely heavily on comms for access to our network. We have had no connectivity issues. This is down to the hard work of the staff at CANCOM UK ensuring their customers remain connected."

 

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INNOVATION TO MEET CUSTOMER NEED

 

CANCOM’s FastStart services 

 

Phase 1 is a RapidRollout to help quickly and safely set up remote working solutions.
Phase 2 is an important follow up stage. This includes broadening out use cases, driving up user adoption, as well as revisiting security and governance. Find out more

 

Rapid Response IT Support

 

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To prevent busy IT Service Desks become overloaded when rapidly rolling out new technology, we are providing many customers, especially those in the NHS, with Rapid Response IT Support. With this service, support calls are immediately triaged to CANCOM’s expert support desk, so urgent IT issues get the fast response they need. Find out more

 

 


 

 

HELPING THOSE WHO NEED IT MOST



Getting PPE to the Frontline

 

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Callum Butler, CANCOM's Security Architect, has now made over 1,000 PPE visors on his own 3-D printer. He has also raised over £3,000 via JustGiving to continue making visors for NHS and care staff. More details.

 

Supporting Charities

 

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At a time when many charities are struggling to survive, we are supporting as many of our partner charities as best we can, including Guide Dogs, Embrace, Brighton's Homeless Charities, Wood Green Animal charity and Cancer Research. More details.

 

Download CANCOM's COVID-19 Response

 

 


 

 

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