Tracy Stanning, our Alliances Partner Manager and Rona Lester, our Microsoft Adoption Lead give us the lowdown on Microsoft FastTrack. Below, they discuss how FastTrack can help you drive greater value from your Microsoft investments and why it’s arguably the tipping-point for a successful digital transformation.
Microsoft FastTrack Benefits
As well as being a Microsoft Gold Partner, CANCOM is a Microsoft FastTrack partner. Only a small number of partners in the UK have been awarded this status and it allows us to share exclusive Microsoft resources with eligible clients.
Under FastTrack, we can share best practice advice, cutting-edge resources and expert assistance for Microsoft’s Modern Workplace solutions.
Coupled with our own expertise, this offers clients a powerful way to deploy roll outs smoothly and drive widespread user adoption.
“Knowledge-sharing initiatives like this are key. They help everyone see the value of IT investment faster.” commented Tracy Stanning, Alliances Partner Manager.
“Knowledge-sharing has always been part of our philosophy. But this takes it to a much deeper level. Microsoft’s expertise, coupled with our own, is a dynamic combination. It's worth noting, FastTrack status isn’t open to every Partner; it’s invite-only. To secure this status, Partners need to have met Microsoft’s stringent knowledge and skills criteria.”
Solutions covered include: Office 365, Microsoft 365, Exchange Online, Skype for Business, Teams, Yammer and Windows 10.
Another key benefit is streamlined communication. Rather than opening a dialogue with both the vendor and the partner, everything can be streamlined through us.
Getting the Job Done with Microsoft FastTrack
Ultimately, the end goal for FastTrack is not just about sharing knowledge - it’s about making sure users know how to use the tools and can see their value. For example, using Yammer to get the answer you need from a team mate faster or working closely within colleagues in Teams to help you nail an upcoming project deadline.
“The goal is not to spend more time in the application. The goal is to be more productive - the goal is to get the job done. Using our FastTrack Adoption Success Planning provides a framework to define what successful adoption looks like, together with a clear road map to achieve it.” added Rona Lester, CANCOM's Microsoft Adoption Lead.
"Ultimately, FastTrack can lead to better communication between teams and by, offering employees the right tools to do their jobs, it can even lead to higher staff retention rates."
CANCOM is a Microsoft FastTrack Partner
At CANCOM, we have the expertise to support your entire IT journey at every step. So, if you need a support over-and-above that provided by FastTrack, it’s very easy to scale that up – whether that’s for technical support or help overcoming your initial user adoption challenges.
If you would like to learn more about the benefits of FastTrack or to find out if your company is eligible for FastTrack support, our Microsoft Experts will be happy to talk through eligibility criteria and next steps.
*Eligibility is based on workload and licence volumes. As a FastTrack Ready Partner CANCOM will: Provide FastTrack Remote Guidance Service/Best Practice for customer led Technical Onboarding; Provide remote delivery of a Success Workshop and Guidance for Adoption; Introduce the FastTrack Portal, Success Plan & Adoption Resources, as well as provide added-value via CANCOM’s own technical and change management specialists.